Under Construction: With the launch of CCU’s new digital banking experience, some of the information on this page may no longer be accurate. While we work to update this page, we encourage you to visit our FAQ page for the most current information.
New Member FAQ
- www.myconsumers.org
- In the upper right corner of our website, click on the “Online Banking” button.
- Click on the "Enroll Personal" option and fill out the requested boxes.
- You will be asked to accept the online banking disclosure.
- Next, you will create a User ID (must be at least 6 characters long and cannot be your member number or account number) and a password (must be at least 8 characters long with a combination of letters and numbers).
- You will then be able to see your accounts online moving forward.
- Log into online banking using the User ID and password you created.
- Click on the “Services” tab (upper right).
- Click on the sub-tab “e-Documents” on the left side.
- Enter your email address in the first box and it will pre-fill the other boxes for you.
- Enter the verification number listed.
- Lastly, you will be asked to check the box and register for electronic documents.
- You will need to set up direct deposit through your employer. Your employer will need Consumer’s routing number and your full account number.
- Our routing number is 271989950.
- Your account number was sent to you in a separate email upon account opening.You may also obtain this information in online banking under the “View Accounts” tab.
- Give both of these numbers to your employer to initiate direct deposit.
- Generally takes 1-2 pay periods for implementation.
Text Banking is an easy, fast and secure way of banking while using your phone's texting capabilities. With Text Banking, you can check balances and view recent account transactions on the go!
You can enroll in Text Banking via Online Banking or via the CCU Mobile App. Once logged into Online Banking or our Mobile App, go to Manage Profile and find the User Profile tab to select Text Banking. You will need a mobile phone with texting capabilities. Standard messaging and data rates may apply. CCU's Text Banking number is 29137.
To earn the 2.09% APY on balances up to $10,000 and ATM refunds complete the following requirements:
- Complete at least 12 Debit/Check Card point-of-sale purchases each month.
- Direct deposits, ACH credits, or mobile check deposits totaling $500 or more must post to your account monthly.
- Receive eDocuments (enroll and accept the disclosure)
To earn 3.09% APY on balances up to $10,000 and ATM refunds perform the following each qualifying cycle:
- Simply meet the requirements to earn 2.09% APY . . . then add:
$500 CCU Visa Credit Card purchases, no minimum number of transactions
To earn 4.09% APY on balances up to $10,000 and ATM refunds perform the following each qualifying cycle:
- Simply meet the requirements to earn 2.09% APY . . . and
- Spend $1000 or more in CCU VISA credit card purchase transactions, regardless of the number of purchases
- Free VISA Debit Card
- Free mobile banking
- Free online banking and bill payment
- Free e-Documents
- Unlimited check-writing privileges
- Access to over 1,800 Shared Branch Networks and nearly 30,000 surcharge FREE ATMs
- Qualified Members receive Courtesy Pay, a helpful resource that covers your overdrawn checks (fees apply)
Have More Questions?
Please feel free to contact us.
Thank you again for being a member of Consumers Credit Union!